Just because you opted to cancel your MoviePass chronicle when the troupe raised its prices recently does n’t mean the company is done with you . Thebeleagueredmovie ticket subscription service seems to be restarting the rank of customers who have already canceled or countenance their subscription lapse , harmonise toLifehackerandBusiness Insider .
This trial program , the email says , would offer users up to one movie a Clarence Shepard Day Jr. of its “ existing inventory ” for $ 9.95 — basically thesame dealusers were getting before the company fell into disarray a few calendar month ago . If customers take not to choose out , MoviePass says it will reinstate users ’ subscriptions and will begin charging the credit card associated with their account on October 5 .
The email went out to both users who had actively canceled their programme in the past and ones who simply decided not to choose in when the company harbinger changes to its subscription selection in August . In a statement to Business Insider , MoviePass blame this on a computer glitch .
To make matters defective , it come out that some customers pay off two version of the electronic mail in unforesightful lodge : one offer them three moving picture a calendar month for $ 7.95 , followed a few days later by an crack for the $ 9.95 unlimited plan . The ship’s company clear up in message to users that it think of to send out the $ 9.95 unlimited offering , and to snub the first e-mail pitch the $ 7.95 design .
MoviePass has function through numerous change ( andchangesto those change ) in the past several months , much to the chagrin of its customers . allot toone crown , up to half of MoviePass contributor consideredquittingthe service in reaction , though it ’s unclear how many followed through on that urge . It ’s no surprise that the company is desperately trying to romance back customers — but automatically re - enter individuals who already actively quit the service probably is n’t the best manner to bring home the bacon them over .
[ h / tLifehacker ]
